Describe an Idea You Had for Improving Something at Work



Cambridge IELTS Book 7 speaking test 2 Part 2 question & answer

Describe an idea you had for improving something at work or college

When and where did you have the idea?

Some years ago, I used to work at a successful company, which was quite small, where we provided multi-level training courses on a particular subject. We used to employ people who had been trained previously in different places throughout the world and with different backgrounds and professional experience.

What was your idea?

Our clients were locally based, so there were sometimes cross-cultural problems that impacted how effective the results of the training were.

Although most of the new employees hired had the same basic technical or theoretical knowledge, it seemed that there was always the problem that they found it difficult to adjust this to certain cultural aspects of their new position as most of them had never worked in that part of the world before.

I thought it would be a smart idea to create a training course to show how some of the previous training could be adapted to the current work environment. The aim was to show how the employees could apply it more successfully with local clients.

One day, after a conversation with a client about an interesting situation that happened during a training session in the company where he worked, I started thinking that there must be a way to improve the situation and help prevent this type of thing from happening again.

Who did you tell about your idea?

I came up with the idea of an add-on component to the minimal induction training which existed in the company at that time. And I suggested the idea to my boss.

He was interested but didn’t have time to implement it, so he decided to give me the responsibility for it, and he said that he would help out when he could.

Together, we worked on compiling some core training modules to show employees how some of the local work customs and habits affected what they were trying to do. The training showed how by just making some simple changes in their method of presentation and application techniques, they could become much more successful in terms of results with their clients.

It took us about three months to put the new training package together and check it before trying it with a new group of employees.

We got some feedback from clients we were working with at the time, and they thought that the new method of delivery was much better than they had experienced from new employees previously.

We implemented this new training course as a standard part of new employee induction training. And the new employees also seem to appreciate it because it makes them more effective and makes them aware of certain things that they wouldn’t normally have considered. These were things that they would have learned by simply observing or talking with employees who had spent longer working in that particular environment.

As an add-on, we interviewed employees leaving the company after their contracts ended. It was a sort of brain-picking session about their experiences so that we could add any lessons learned through their experience to the training course and make it even more effective and useful for new employees arriving.

Why did you think your idea would make an improvement?

I thought my idea would improve the overall outcome of our induction training program. Why? Because it identified a gap and provided a clear solution to overcome it. My boss agreed, which made me feel confident it would work.

We implemented this new training course as a standard part of new employee induction training. And the new employees also seem to appreciate it because it makes them more effective and makes them aware of certain things that they wouldn’t normally have considered. These were things that they would have learned by simply observing or talking with employees who had spent longer working in that particular environment.

As an add-on, we interviewed employees leaving the company after their contracts ended. It was a sort of brain-picking session about their experiences so that we could add any lessons learned through their experience to the training course and make it even more effective and useful for new employees arriving.



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Cambrdige IELTS 7 Speaking Test 2 Part 1
Cambridge IELTS 7 Speaking Test 2 Part 3

Describe an idea you had for improving something at college

What was it?

One idea for improving something at college I had was to create more opportunities for hands-on learning. The idea popped into my mind after being bored in one of my courses.

I did it by creating a project-based course in which all the students worked on real-world problems from local businesses and organizations.

The course was a success, and the entire class said they enjoyed the opportunity to apply their learning practically. The college administration were also impressed by the results.

How did you do it?

I analyzed the college's curriculum and saw that there was a lack of opportunities for students to put their knowledge into practice.

So, I created a course that would fill this gap. The course was designed around projects that local businesses and organizations needed help with.

For example, one project involved helping a local non-profit with its social media strategy. Students loved the opportunity to work on real problems and see the impact of their work. Plus, it helped them build skills that they could use in their future careers.



How did you measure the success of the course?

To measure the success of the course, I looked at how students performed on projects and assignments. I also surveyed students to get their feedback.

The feedback was overwhelmingly positive, with students saying things like "I loved being able to work on real projects" and "This course gave me the skills I need to be successful in my career."

Was it successful?

Overall, I would say that the course was very successful! Many students said they enjoyed the opportunity to apply their learning practically.

Follow-up question: How can education encourage students to develop new ideas (their own ideas) and not rely on past ideas?

Education should focus on encouraging students to explore the world around them, ask questions, and think critically. It's important for students to be able to identify problems or challenges and find creative solutions.

Teachers can foster this type of learning by providing open-ended assignments and activities that allow students to develop their own ideas.

For example, instead of simply asking students to answer a question or solve a problem with an existing solution, teachers can ask them to expand upon the topic and come up with new ways of thinking about it.

This could involve researching different perspectives and coming up with innovative and important ideas that challenge accepted norms or push the boundaries in some way.

Additionally, teachers can facilitate discussions where students are encouraged to share their ideas without judgment or fear of criticism.


Describe an idea for improving something at work

This is an example of a behavioral interview question. What is a behavioral interview question?

A behavioral interview question is a type of question used to evaluate a job candidate's past behaviors. It is designed to allow recruiters to gain insight into the applicant's skills, experience, and readiness for the role they are applying for.

Behavioral questions often begin with phrases like “Tell me about a time when…” or “Describe how..."

How can you answer this interview question?

Tips and ideas to give a creative and impressive answer to this common job interview question:

First, think about what you believe to be the biggest problems or areas of improvement at your workplace. Is it customer service? Communication between departments? A vague job description? The company's website? Once you've pinpointed a couple of possibilities, you'll have a good starting point for your answer.

Next, come up with a realistic and achievable idea that could help improve the situation. For example, if you're concerned about communication breakdowns between departments, perhaps you could suggest instituting regular departmental meetings or creating an intranet forum where employees can post questions and ideas.

Finally, explain why you think your idea would be effective for improving the situation. What benefits would it bring? How would it make things easier/better/more productive? Don't forget to include practical details, such as how you would implement your idea and who would be responsible for what.

By following this simple structure, you'll ne interview-ready and give yourself a good chance of developing a well-thought-out answer that hits all the key points the interviewer is looking for.

Here's a quick and effective model answer.

Can you describe an idea for improving something at work?

I think one way we could improve things at work would be to have more regular team meetings. Maybe once a week, where we all get together and discuss what we're working on and any problems we're having. This would help us stay on track and identify any potential issues early on. It would also give everyone a chance to share their ideas and suggestions.

Another way to improve things would be to streamline our process for ordering supplies. At the moment, it's quite complicated and time-consuming. If we could simplify it and make it more efficient, it would save us lots of time and hassle.



5 creative ideas to help employers encourage improvements at work

  1. Encourage employees to take breaks throughout the day to recharge and come back with fresh ideas
  2. Create a "brainstorming board" where employees can post ideas anonymously
  3. Host weekly or monthly "innovation sessions" where employees can present new ideas
  4. Offer incentives for employees who suggest successful improvements
  5. Encourage open communication between employees and upper management so that suggestions can be heard and implemented quickly and efficiently

5 ways employees could contribute to improving something at work

  1. Speaking up about problems or potential improvements
  2. Brainstorming solutions as a team
  3. Implementing small changes to improve efficiency
  4. Tracking progress and noting what works well
  5. Sharing feedback with management

Ideas for improving something at work

Have you ever had a great idea for improving something at work but didn't have the authority to make the change?

Maybe you thought it would be too much work or that management wouldn't listen. But what if you did speak up?

Brainstorming solutions as a team can help problems get solved faster and can help build morale.

Sometimes, all it takes are a few small changes to make a big difference in efficiency.

What's the best way to get buy-in for an idea at work?

The best way to get people at work to listen to your ideas is to share them in a respectful and humble way.

Be clear about what you're trying to accomplish and why it matters.

Then, ask for feedback and be open to hearing other points of view.

Finally, remember that you're not alone- build a network of supportive colleagues who can help you make your idea a reality.



How do you know when it's time to give up on an idea?

It's never easy to give up on an idea, but sometimes it's necessary.

If you've been working on an idea for a while and it's not getting any traction, it might be time to let it go.

The key is, to be honest with yourself about whether or not the idea is worth pursuing.

If it's not, don't be disappointed; the important thing is that you learned something from the experience.

Don't give up on your dreams, but be realistic about what you can achieve. With hard work and determination, anything is possible!

How do you stay motivated when your ideas are constantly shot down?

Despite your ideas not being an instant success, stay motivated because it is only through consistent effort that you will eventually achieve your goals. Some people just dislike ideas they didn't come up with themselves. It doesn't mean your idea has no merit.

It is important to have faith in yourself and your abilities and to remember that even the most successful people have experienced failure at some point in their lives.

Never give up on your dreams, and never stop trying new things – you never know when you might finally find that one great idea that takes off!

Is it better to keep your ideas to yourself or share them with others?

It depends on the idea and who you think of sharing it with. If it is a good idea, and you think that people will be interested in it, then sharing it with others can help to make it a reality.

If you are worried that someone might steal your idea, then you may want to keep it to yourself until you have a chance to develop it further.

What are some ways to stay motivated when pursuing your goals?

Some ways to stay motivated include setting small achievable goals, focusing on positive motivation, plotting the progress made, and using a reward system.

How would you answer the question describe an idea you had for improving something at work?